“Sorry” is a word that people in Britain often say in their daily life.
One day while I was w 小题1:     on the street, a young man ran by hurriedly, brushing(轻擦) against my handbag. He continued his way, but turned b 小题2:      and said “sorry” to me. Even in a rush, he didn’t f 小题3:    to say “sorry”. One day, after I bought some bananas, the shopkeeper was passing me the change, but I wasn’t ready for it and a coin dropped onto the ground. “Sorry, Madam,” he said w 小题4:     bending to pick it up. I was s 小题5:    why he said “sorry” to me. Another time, I stepped on a man’s f 小题6:     at the entrance to a cinema. At the same time, we b 小题7:    said “sorry”.
Slowly, I got to k小题8:   that when something unpleasant happens in daily life, the British don’t c 小题9:   much about who is wrong. If someone is in trouble, a “sorry” is always n 小题10:     . Perhaps that is w 小题11:    I seldom see people quarrel on the buses or streets in Britain.