阅读短文， 然后从方框中选出可以填入文中空白处的单词， 并将其填入短文后相应题号的横线上。
| follow; hard; now; interest; just; everyone; other; than; firstly; what |
How many people do you communicate with in a day? Probably a lot more (1)________ you did ten years
ago. (2)______ we can: talk to people in more and more ways, not (3)______ face-to-face and on the phone,
but also through the Internet. It is very important for (4)______ to try and improve their communications skills, so let's remember the four golden rules of good communication. (5)______, be as clear as you can.
Misunderstandings happen if we don't say correctly (6)_______ we mean. Secondly, we have to work
(7)_______ at listening. Pay attention to what the other person is saying. Thirdly, ask (8)_______ people what
they think, don't only tell them what you think. Fourthly, give them time to say what they want, and show
(9)_______ in what they say. If you (10)______ these rules, you will be a good communicator.