阅读理解。
Sometimes,  even the best friends have fights.  They  disagree with  each  other and begin to  argue .
Sometimes, they even stop talking to each other.
What can be done to help the two friends make up? Finding a good friend who knows both of them
very well to be a peacemaker is a good way. Maybe one day you  will be a peacemaker for your good
friends. Here are some useful communication strategies for you to use:
◆State your feelings clearly but don't criticize them.  Begin with "I feel. . . " instead of " You always. .. "
◆Don't stop or finish the other person's sentences.
◆Listen carefully to what the other person is saying.  Try to see the other person's  side  of  the
disagreement.
◆Look the other person in the eyes when you are talking.
◆Ask questions to make sure that you understand the other person.
◆Repeat the other person's ideas as you understand them.
◆Never put anyone down. Saying things like "You've stupid" makes communication difficult. Try to
find a solution that makes the two friends happy. Never decide who is right and who is wrong. Instead ,
help them to find their own " win - win"  solution.  A "win - win" solution allows each of them to feel to
feel good. In this way, their friendship can be continued.
1. Who can be a good peacemaker to stop fights between two friends?
A. One of their parents
B. One of their friends
C. One of their teachers
2. Which of the following is the suitable language for a peacemaker?
A. "I feel. . . "
B. "You always. . . "
C. "You are stupid. . . "
3. How should the peacemaker behave when talking with the two friends?
A. Stop the other person's sentences in time.
B. Repeat his own ideas to make himself understand.
C. Listen to the other person carefully and ask some questions.
4. What does the phrase "put anyone" mean in the article?
A．令人失望
B．提醒人
C．羞辱人
5. How do you understand a "win - win" solution?
A. It is a way that helps make new friends.
B. It is a way that makes both people pleased.
C. It is a way that tells who is right and who is wrong.

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